Shipping, Returns & Care
Returns & Exchanges
Hey Mobb! Unfortunately for sanitary purposes we do not accept returns or exchanges. If there is an issue with your order once it arrives please contact us here within 7 days of receiving your order and we will work with you to resolve as soon as possible.
All non-custom orders usually ship within 1 business day. Orders placed Friday through Sunday will ship out Monday. Please allow 5-7 business days for delivery.
All costume jewelry will eventually fade over time. We recommend keeping your jewelry safe from water, lotions and oils. Hair products, make-up and the natural oil from your skin can cause tarnishing so be sure to wipe clean after wear with a dry cloth and store safely in your Hoop Mobb pouch. To get more life out of your Hoops try pre-treating them with a jewelry protectant spray.