Shipping, Returns & Care

Returns & Exchanges

Hey Mobb! Unfortunately for sanitary purposes we do not accept returns or exchanges. If there is an issue with your order once it arrives please contact us here and we will work with you to resolve as soon as possible. 


All non-custom orders usually ship within 1 business day. Orders placed Friday through Sunday will ship out Monday. Please allow 5-7 business days for delivery.

Hoop Care

All costume jewelry will eventually fade over time. We recommend keeping your jewelry safe from water, lotions and oils. Hair products, make-up and the natural oil from your skin can cause tarnishing so be sure to wipe clean after wear with a dry cloth and store safely in your Hoop Mobb pouch. To get more life out of your Hoops try pre-treating them with a jewelry protectant spray.